How our Service Works

NutraLinkUSA has created our own Internal Laboratory Network using  dozens of Labs across the United States. We have defined and noted the strengths of each Lab so they can be matched to suite each of our client’s needs. Our Buying Group and its large database of clients can then aligned with a Lab or Service that is best fitted and logistically located for best shipping. Our Buying Group Connects clients that have similar needs which helps us combine orders to get better minimum requirements, competitive pricing and better buying on raw ingredients, helping to keep costs as low as possible and keeps the labs motivated treating each order as a large client than a small client.

 

White Glove Service

NutraLinkUSA strives for superior customer service with our White Glove Service. We make the private label process easy and cost-effective from the beginning of your product’s conceptualization to its implementation and eventual sale in the market . NutraLinkUSA handles everything from creating a formula based on a customer’s needs, assisting with FDA guidelines, designing and creating the label, having the product manufactured in one of its GMP/NSF manufacturing laboratories and finally shipping the customer’s product to its final destination. Many in our industry experience high prices, communication and customer service problems, only to find their order is a low priority with the manufacturer. NutraLinkUSA model, eliminates these obstacles by aligning the client with the appropriate Lab that best fits their product needs. NutraLinkUSA operates in the space of the labs existing margins that is already figured in their pricing for customer service and marketing. Our concierge service allows maximum customer experience direct to the lab while providing a customer Service Center for the Lab.

Benefits for the Customer

  • Dedicated project managers for personal assistance
  • Customers assisted and given personal attention from an industry professional
  • NutraLinkUSA BUYING GROUP Program uses our leverage and relationship with the Labs to help even the smaller customer get the Labs attention.
  • Our Experience helps you manage the pitfalls of the industry.
  • Compliance department to help protect customer’s exposure to FDA hassles
  • We get the labs to fight for your business and SAVE you money and problems every time.
  • Highest level of Industry experience and knowledge at your fingertips.
  • Experts in matching you with best lab that meets your needs for types of products, quality, speed, price and logistics and more.
  • Who we know-Let our network of strong personal relationships in the industry work for you to grow your business.
  • We rigorously negotiate best possible pricing and efficacy on your behalf.
  • We provide unmatched, turnkey white glove customer service.
  • Our Buying Group Network and strong personal relationships in the industry, brings YOUR BUSINESS innovation, competitive options, operation solutions and efficiency.